Last updated: June 28, 2026
We want you to be happy with every purchase. This policy explains when refunds are available.
Eligibility
If a product is faulty, does not work as described, or you were charged in error, you may request a refund within 14 days of purchase.
How to request a refund
Contact billing@example.com with your order reference and a short description of the issue. We'll review and respond within one business day.
Non-refundable cases
Refunds may not be available where a digital product has been fully downloaded and is functioning as described, except where required by law.